"TeamViewer QuickSupport.app" can't be opened because Apple cannot check it for malicious software. Once the session is closed access to your computer is not allowed without a password which is randomly generated for each session)įor instructions to open and run TeamViewer on a specific browser please choose your browser Mac Users ( Note: The password is only valid for the current session. When TeamViewer opens you will see a screen with an ID and a Password which will allow us to access your computer You will see the following screen when you connect to the website The application will then present you with credentials to provide to your technician.To allow us to connect to your machine please click the link below to start downloading TeamViewer. You can now click the “Close” button on the TeamViewer “Review System Access” dialog. A warning dialog will appear, dismiss it by clicking “Later”. In the file chooser click the “Application” shortcut and then locate “TeamViewer QuickSupport” and select it from the list. On the right pane click the “+” icon at the bottom of the list. In the left pane of the preferences window scroll down to “Full Disk Access” and select it.
Once unlock, scroll through the left panel to find the “TeamViewer QuickSupport” item and check the box. You will need to enter your username and password for the computer. In the same preferences window click “Accessibility” and then unlock the preferences pane by clicking the Lock icon at the bottom of the window. The preference window will warn you that you will need to quit TeamViewer, click “Later”. Sequentially click on each button and allow it access.Ĭlicking on “Open Screen Recording Preferences…” will open the “Security & Privacy” preferences pane. Then double-click to start it.Ĭlick the Open button on the security promptĪllow TeamViewer permissions to access your computer in the next window. Start by downloading the software from the TeamViewer website:ĭrag the icon in the window to your “Applications” folder to copy it to your computer.
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